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General Terms and Conditions of Business

C.A. Götz jr. GmbH
Landwüster Str. 17
D-08258 Wernitzgrün

Legal registry:
USt-ID: DE 132492901
St-Nr.: 223/107/03331
HRB 23107 Amtsgericht Chemnitz




The following General Terms and Conditions (hereafter „GTC“) shall apply to any delivery, service and all business relations between (supplier) and the customer. The General Terms and Conditions are available at the following internet address


Subject matter of the contract

The subject matter is exclusively the sold product. Illustrations on our website have no claim of completeness. They only serve the purpose of general product information.



The offers on are non-binding. With clicking the „Order“ button the customer explains obligingly towards the supplier the wish to acquire the contents of the shopping cart. On sending the order you will immediately receive a confirmation of the entrance of the order by email.
You will recognise any type of errors you make on the concluding confirmation before checkout and you will be able to correct or delete errors at any time before sending the order. The bill of sale comes about with the shipping of the ordered goods or at latest with the delivery of the ordered goods.

We will inform you if we are not able to accept your offer.


Reservation of property rights

Until all payment responsibilities have been fulfilled by the customer, including all subsidiary obligations which may have arisen, the delivered goods remain the legal property of C. A. Götz jr. GmbH.



All prices are including legal value added tax/sales tax imposed in Germany (at present 19%).

The prices do not include the additional transport costs. The shipping costs of your order will be specified during the order process. (We offer flat charges for shipping: 5,99 &euro per delivery to countries of the European Union; 19,99 € per delivery to other countries.)


Methods of Payment

We accept the following methods of payment:

  • Pre-Payment (We will send you an order confirmation with our bank account details. The amount of the invoice has to transferred to our account within a period of 10 days)
  • SEPA Debit Authorisation (this payment method is only available from a bank account in the European Union)
  • PayPal
  • Credit Card Payment via Skrill (Moneybookers)

The customer must choose one of these payment options when placing his order.


Shipment and Delivery

If possible, we will ship the ordered goods within 2 working days after the receipt of payment. We will inform you if we are not able to deliver the goods in time.

Delivery occurs at the customer's own risk. As soon as the goods have been entrusted to a transportation company by, the risk automatically transfers to the customer. The delivery is sent to the delivery address indicated by the customer.

Should the customer be a „consumer“ in the sense defined by § 13 German Civil Code [Buergerliches Gesetzbuch/BGB], the danger of accidental perishability or the accidental ruination of the purchased goods – even in the event of a „sale to destination“ - first becomes the legal responsibility of the customer after the goods have been delivered. The same holds in respect to the delivery, should the customer receive the goods belatedly.

The goods should be examined immediately after delivery by the customer or an authorized individual to detect any transportation damages. Detectible transportation damages are to be reported without delay in written form. Packaging damages are to be confirmed in written form by the transportation company upon delivery.


Statutory right of withdrawal

Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions:

You have the right to withdraw from this contract within fourteen (14) days without giving any reason. The period for withdrawal will expire after 14 days from the date on which you or a third party other than the carrier and indicated by you acquires possession of the final goods delivered. In order to exercise the right of withdrawal, you must notify us ( C.A. Götz jr. GmbH, Landwüster Str. 17, 08258 Wernitzgrün, Germany; phone: +49 37422-5880; fax: +49 37422-58818; e-mail: of your decision to withdraw from this contract by a clear statement (e.g. by sending a letter, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory that you do so.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the cancellation period has expired.


Consequences of withdrawal

If you withdraw from this contract, we must reimburse you for any payments we have received from you, including the delivery costs (excluding the additional costs incurred if you have selected a different type of delivery to the cheapest standard delivery option offered by us) without delay, but no later than fourteen (14) days after the day on which we receive the notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction in order to reimburse you unless otherwise expressly agreed; under no circumstances you will be charged a fee for this refund. We may withhold the reimbursement until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without delay and no later than fourteen (14) days from the date on which you notify us of your withdrawal from this contract. The deadline is deemed to be met if you send the goods before the expiry of the fourteen-day deadline.

You shall bear the costs of returning the goods.

You will only be liable for any diminished value of the goods if this loss in value is attributable to any use or handling of the goods which is not deemed necessary in order to verify the condition, features and functioning of the goods.


Exclusions from the statutory right of withdrawal

The statutory right of withdrawal shall not apply in the following cases:

- Delivery of goods which are not prefabricated and have been manufactured on the basis of a personal choice or according to customer specifications, or of goods which have clearly been tailored to the customer’s personal requirements.


Withdrawal form

Please find here ready for download a model withdrawal form as pdf. You can use this form if you wish to withdraw from the contract. Please complete and return this form to us.


Warranties and Claims for Damages

Defects or other damages owing to faulty or inappropriate handling, unsuitable packaging or shipment, the use of inappropriate accessories or an alteration of the original components by the customer or by a third party not authorized by C.A. Götz jr. GmbH, are not protected by warranty. Naturally occurring signs of wear are equally excluded from warranty protection.

Furthermore, warranty claims shall not include damages due to force majeure, environmental influences and due to special influences which have not been presupposed according the purpose of the contract.

Damage to the product conducted by the customer has to be financially compensated by the customer.
Further the German Law has to be applied.


Applicable Law and Court of jurisdiction

The law of the Federal Republic of Germany applies exclusively. The  court of jurisdiction for all disputes arising from the contractual relationship is the court responsible for the place of business of C. A. Götz jr. GmbH.


Privacy notice

We only use your data to process your orders. The customer data will be stored and processed by us. The personal data the customer provides to C. A. Götz jr. GmbH will not be passed on to third parties without your explicit consent. An exception in this respects refers to our service partners who require the transmission of data for order processing (e.g. the carrier commissioned with the delivery of the goods).

Customers of will regularly receive new product information or catalogue. You can unsubscribe from this service if you wish not to receive these information any longer.

In as far as the customer wishes his data deleted, a short notification by post, telefax, or e-mail to the contact address will be sufficient.


Final clause

Should individual terms in these General Terms and Conditions be or become – for which reasons whatsoever – entirely or partly ineffective, this does not affect the legal validity of the remaining agreements in any way.